About Us
Our jewellery is crafted in small batches, using only untreated jade and genuine pearls, allowing their natural character to shine. Subtle variations in color and texture are embraced, making each piece uniquely its own.
Please refer to individual listings for more information.
Returns & Refunds
No exchanges or refunds are allowed for change of mind or if the product varies slightly due to natural characteristics of jade/pearls.
Refunds or exchanges will only be provided if:
- The item is damaged during delivery, or
- wrong item was sent.
In such cases, please contact us at hello.ouyu@gmail.com within 3 days of receiving your order with photos as proof